Credit Cardholder's Inquiry Concerning Billing Error

Everything is automated by computer now a days. On occassion you will notice that your credit card statement shows a billing error. Perhaps your were billed twice for your annual membership fee or perhaps there is a charge on your statement more than one time. Of course you want to quickly take care of this matter and get a refund for the billing error as soon as possible. You could call to take care of this matter but sometimes you will want to mail in a letter especially if you have already spoken to a credit card representative and nothing has happened with the incident. Sending a letter shows a paper trail in case you need to prove you notified the credit card company of the billing error. This form letter below will help you do just that. To use this free credit card holding inquiry form, copy the letter text and paste it into your word processor of choice. Fill in the banks and print it out and sign.

credit card inquiry business form

Credit Cardholder's Inquiry Form Letter


TO: ____________(1)____________


Name of cardholder: ______________(3)_________________

Cardholder's address: ____________(4)_________________

Credit Card account Number: _________(5)______________

On the periodic billing statement dated _____(6)_______, 19__(7)_, for the above-numbered credit card account, I determined there was a billing error; specifically:


It is my belief that the posting of such debit is incorrect because:


Please be advised that the billing error described above does not concern any dispute with respect to value, quality, or quantity of the goods obtained through use of my credit card.

I would appreciate that the billing error be corrected, or that you otherwise respond to this inquiry, at your earliest convenience.

Dated _________(8)_____________, 19__(9)_.



The free legal forms and information displayed in this document is designed to provide you with an example that you can follow when creating your own business legal documents. As you know, local county, city and state laws vary. Therefore, it is recommend that you seek the professional legal counsel (from an attorney) before you enter into any legal binding contract or agreement. Hoover Web Design is not responsible for any liability that comes from the use of this free legal form.

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